Cookie Policy
Last updated: March 28, 2026
Legal Entity & Ownership
Nexcord is currently owned and operated by its founder (Aoun Abu Hassan) as an individual and is not currently operated through a registered company. A future transfer of ownership to Reflex Sphere Studios LTD is planned after the beta period. Users will be notified if this occurs and this policy will be updated accordingly.
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit and preferences.
Cookies We Use
Essential Cookies (Always Active)
These cookies are required for the Service to function. You cannot opt out of these.
| Cookie | Purpose | Duration |
|---|---|---|
| sb-auth-token | Supabase authentication session | Session |
| sb-refresh-token | Authentication token renewal | 7 days |
Analytics Cookies (Optional)
We use Google Analytics 4 (provided by Google LLC) to understand how users interact with the Service and to improve it over time. These cookies are only placed with your explicit consent and can be withdrawn at any time via the cookie preferences panel.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users (client ID) | 2 years |
| _ga_0BHTXWTD4Q | Google Analytics 4 — maintains session state for this property | 2 years |
| _gid | Google Analytics — distinguishes users within a 24-hour session | 24 hours |
Data collected is processed by Google LLC under their Privacy Policy. IP addresses are anonymised before storage. No personally identifiable information is shared with Google for advertising purposes.
Third-Party Cookies
Paddle (Payment Processing):
When you visit our billing pages or complete a purchase, Paddle may set cookies for fraud prevention and checkout session management. These are subject to Paddle's own cookie policy.
Cloudflare:
Our CDN provider may set security cookies for DDoS protection and bot detection. These are essential for service security and availability.
Managing Cookies
You can manage your cookie preferences through our cookie consent banner, which appears on your first visit. You can also:
- Clear cookies through your browser settings
- Use your browser's private or incognito mode
- Install browser extensions that block cookies
Note: Disabling essential cookies will prevent you from signing in to Nexcord.
Cookie Consent
We use CookieConsent (by Orest Bida) to manage your cookie preferences. Your choices are stored locally and respected on every subsequent visit.
Changes
We may update this policy from time to time. If ownership transfers to Reflex Sphere Studios LTD, users will be notified before the change takes effect and this policy will be updated to reflect the new legal entity.
Contact
privacy@nexcord.app