Cookie Policy
Last updated: May 25, 2026
1. Overview
Nexcord is a Discord community management platform accessible at nexcord.app. It is owned and operated by Aoun Abu Hassan as an individual. This policy explains how we use cookies and similar technologies on nexcord.app.
2. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit and preferences.
3. Essential Cookies (Always Active)
These cookies are required for the Service to function. You cannot opt out of these.
| Cookie | Purpose | Duration |
|---|---|---|
| sb-auth-token | Supabase authentication session | Session |
| sb-refresh-token | Authentication token renewal | 7 days |
4. Analytics Cookies (Optional)
We use Google Analytics 4 (provided by Google LLC) to understand how users interact with the Service and to improve it over time. These cookies are only placed with your explicit consent and can be withdrawn at any time via the cookie preferences panel.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users (client ID) | 2 years |
| _ga_0BHTXWTD4Q | Google Analytics 4 — maintains session state for this property | 2 years |
| _gid | Google Analytics — distinguishes users within a 24-hour session | 24 hours |
Data collected is processed by Google LLC under their Privacy Policy. IP addresses are anonymised before storage. No personally identifiable information is shared with Google for advertising purposes.
5. Third-Party Cookies
Paddle (Payment Processing)
When you visit our billing pages or complete a purchase, Paddle may set cookies for fraud prevention and checkout session management. These are subject to Paddle's own cookie policy.
Cloudflare
Our CDN provider may set security cookies for DDoS protection and bot detection. These are essential for service security and availability.
Cloudflare Turnstile (Verification)
When server members complete the Nexcord verification flow at nexcord.app/verify, Cloudflare Turnstile is used to verify the member is human. Turnstile may set cookies or use browser signals for this purpose. These are subject to Cloudflare's privacy policy and are essential for the verification feature to function.
In-Discord Captcha
In-Discord Captcha sessions use temporary Redis storage (not browser cookies) to track verification attempts. This data expires automatically and is not used for tracking.
6. Managing Cookies
You can manage your cookie preferences through our cookie consent banner, which appears on your first visit. You can also:
- Clear cookies through your browser settings
- Use your browser's private or incognito mode
- Install browser extensions that block cookies
Note: Disabling essential cookies will prevent you from signing in to Nexcord.
7. Cookie Consent
We use CookieConsent (by Orest Bida) to manage your cookie preferences. Your choices are stored locally and respected on every subsequent visit.
8. Governing Law
This policy is governed by the laws of England and Wales, consistent with our Terms of Service.
9. Changes
We may update this policy from time to time. The last updated date at the top of this page reflects when changes were last made.